Privacy policy
This page explains what personal information Reel Review collects, why, and how it's handled under the Australian Privacy Principles and the Privacy Act 1988. We've written it in plain language rather than dense legal boilerplate.
Who we are
Reel Review, published at bard-online.com, is an independent information site about online casino gambling in Australia. This policy explains our approach to privacy and personal information, and it applies to visitors of this website. We aim to handle personal information in line with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth), which governs how organisations in Australia collect, use, store and disclose personal information.
We are not a casino, a payment provider or a regulator, and we do not require visitors to create an account or log in to read our content, which limits the amount of personal information we handle in the first place.
Information we collect
We collect information in a few limited ways. If you contact us by email, we receive whatever information you choose to include in that message, such as your name, email address and the content of your enquiry. Our web server and any analytics tools we use may also automatically log standard technical information when you visit, such as your approximate location derived from IP address, browser type, device type, pages viewed and referring website.
We do not knowingly collect financial account details, government identification numbers or other sensitive information through this website, and we would ask visitors not to include such details in any email to us, since email is not a secure channel for that kind of data.
How we use your information
We use the information described above to respond to enquiries, to understand how visitors use this site so we can improve our content, and to monitor and maintain the security and performance of the website. We do not sell personal information to third parties, and we do not use visitor data to build advertising profiles for sale.
Where technical or analytics data is collected, it is generally used in aggregate form to understand overall traffic patterns rather than to identify individual visitors personally.
Disclosure to third parties
We do not disclose personal information to third parties except where necessary to operate the website, such as to hosting or analytics providers who process data on our behalf, or where we are required to do so by Australian law. Any such service providers are expected to handle information securely and only for the purpose we've engaged them for.
We do not disclose personal information to any online casino operator, and we do not share visitor data with advertisers for the purpose of gambling-related marketing.
Data retention and security
We retain personal information, such as email correspondence, only for as long as reasonably necessary to address the purpose it was collected for, or as required by law, after which it is deleted or de-identified. We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, though no method of transmission or storage over the internet can be guaranteed as completely secure.
External links
This site links to a small number of external government and support organisations, including the Australian Communications and Media Authority, BetStop and Gambling Help Online. These are separate organisations with their own privacy policies, and we encourage you to review those policies before submitting any personal information on their websites, since this privacy policy only covers our own site.
Your rights
Under the Australian Privacy Principles, you generally have the right to ask what personal information we hold about you, to request access to it, and to ask us to correct it if it's inaccurate, out of date or incomplete. You can also ask us to explain how we collected any information about you. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.
If you believe we have mishandled your personal information and are not satisfied with our response, you have the right to raise a complaint with the Office of the Australian Information Commissioner (OAIC), which oversees compliance with the Privacy Act 1988.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. Any updates will be published on this page with a revised "last updated" date, so please check back periodically if you'd like to stay informed of how we handle personal information.
Contact us
If you have any questions about this privacy policy, or want to make a request about your personal information, please contact us at info@bard-online.com.